MALFUNCTION MANAGEMENT APPLICATION
As a proof of concept (PoC), B-Synergy built a malfunction management application for web and mobile with OutSystems for Odfjell and integrated it with Odfjell's SAP PM. Technicians in the field needed to report malfunctions or abnormalities, but that had been an unwieldy process. With the mobile app, notifications can be registered trough tag scan or input via speech. Using the web application, all malfunctions can be processed and prioritized, and reports generated.