Stedin - The Netherlands | Maintenance Solution

Stedin - The Netherlands | Maintenance Solution

FIELD SERVICE AUTOMATION AND MAINTENANCE SOLUTION

Stedin is the largest grid operator in the 'Randstad', a densely populated part of the Netherlands that includes the country's four major cities, and that unsurprisingly requires a lot of electricity. Stedin was in need of a Maintenance Management System combined with a Field Service Automation Application for technicians to perform and document their maintenance activities efficiently. These challenges were tackled in a combined B-Synergy/Stedin team with successful results:
 
-An application was designed to manage and maintain assets, functional locations, inspection activities with associated inspection points and the creation of new inspections;
-Maintenance costs reduced  >15% in three years;
-Predictable long-term maintenance plans, enabling risks to be spread based on documented observations and findings;
-Reduced risk of uncertain capacity concerning technicians' planning;
-One central system in OutSystems where all data is collected and modified by maintenance engineers, planners and technicians in the field;
-Fewer errors in field work by technicians due to clear, up-to-date documentation;
-Time saved in administrative work due to the centralized nature of the applications;
-Integration with SAP for automatic status update.



About the author
Over 12 years ago B-Synergy started with a mission: to make SAP adaptable to the needs of each company. To achieve this, B- Synergy uses technology such as the OutSystems LowCode platform and the WaveMaker LowCode platform, but also Google Flutter. SAP and OutSystems have been our partners for more than a decade and integration between LowCode and SAP is one of our specializations. On this website, you will find all the information you need about our services and products.