The B-Synergy LowCode customer relationship management (CRM) module is a system that enables you to nurture relationships with customers and prospects to drive sales or sustain long-term profitability. It also aggregates streams of customer data to reveal insights that help you to make better business decisions.
A simple definition of CRM is: a technology for managing all your company’s relationships and interactions with customers and potential customers. The goal is simple: improve business relationships. The B-Synergy LowCode CRM module helps companies to stay connected to customers, streamline processes and improve profitability.
- Contact management
- Sales team and customer opportunity management
- Lead management for determining high-quality leads
- Reports and dashboards
- Sales analytics
- Mobile CRM
- Sales forecasting
Driving real business value
B-Synergy uses the OutSystems LowCode platform and Google Flutter to develop packaged software solutions like the CRM Module. On a global level, thousands of companies use OutSystems as the number-one LowCode platform to build fast, cost-effective and powerful customized software solutions. A high level of customization is possible, so on the basis of your requirements we will implement our CRM module and customize it to your exact needs. It will fit your business needs with the capacity to be changed quickly if needed, due to the flexible nature of LowCode programming.
The LowCode Customer Relationship Management Module, and in fact all of our software solutions, integrates fully
with standard SAP. So there is no need to store the same data twice (as is usually the case with separate CRM and finance solutions). There are no sync issues.
B-Synergy is the expert on OutSystems-SAP combinations. With extensive knowledge and expertise in both systems, we can translate your requirements into solutions. We can connect your SAP ECC or SAP HANA systems securely using ODATA, The SAP .NET connector or the new connector for S/4HANA.
Without CRM, IT will cost you money
An active sales team can generate a flood of data. Even if you do collect all this data successfully, you’re still faced with the challenge of making sense of it. It can be difficult to extract intelligence, as reports can be hard to create and they can waste valuable selling time.
Reverse CRM: the world upside-down
How powerful would it be if your customers entered their data automatically
and you could keep track of it in your customized CRM module? Spending less time administrating leads and relations frees up your account representatives to focus more on nurturing their relationships. The LowCode CRM system will always contain up-to-date data. The better you know your customers, the better you can categorize them and give them tailor-made, personal offers and attention. Boost your business!